Shipping policy

PROCESSING TIME

Once an order is placed, it will be subject to a 3 day processing time prior to being shipped. This processing time will occur even if expedited shipping is selected at checkout.

DOMESTIC SHIPPING

Orders that qualify for free ground shipping will be shipped via either UPS Ground or USPS.  

Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email. Please give us a call at (201)528-3645 to request a modification or email us at support@binnieandclodeco.com.

You will receive a shipping notification with tracking information once your order leaves our studio.  Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We are unable to replace missing or stolen packages.

TAXES

We will collect and remit sales tax for states as required by law. We do not impose sales tax on orders shipped to states where we do not have a business presence.